Network Error when generate packingslip & invoice

  • rin_tiga

    (@rin_tiga)


    7 years, 5 months ago

    dear,

    a few days ago, i move my website to dedicated server, after move completed.. i try generate packing slip & invoice, but failed (loading very long time and timeout)

    check status tab, everything oke (greenbar)

    Screenshot : http://prntscr.com/dc0vbf

    Network Error (tcp_error)

    A communication error occurred: “Operation timed out”
    The Web Server may be down, too busy, or experiencing other problems preventing it from responding to requests. You may wish to try again at a later time.

    For assistance, contact your network support team.

    any help ?

    • This topic was modified 7 years, 5 months ago by rin_tiga.
Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter rin_tiga

    (@rin_tiga)

    7 years, 5 months ago

    after doing some test, i found packingslip generate success for short address (_shipping_address_1)
    but for normal address fail to generate

    example short address :
    jl.kayu besar dalam RT 002/011, no 27,

    example normal address :
    Komplex PTB Duren Sawit Timur Blok O4 No.10, RT 02 RW 08, Duren Sawit, Jakarta Timur, DKI Jakarta

    please help

    Plugin Contributor Ewout

    (@pomegranate)

    7 years, 5 months ago

    Hi!
    Is this with the default Simple template or with a modified template?
    Right now I can’t think of any reason why the long address would break this. Could you post a screenshot of the template output with the short address too?

    Thanks!
    Ewout

Viewing 2 replies - 1 through 2 (of 2 total)
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