Title: Network Error
Last modified: December 17, 2019

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# Network Error

 *  Resolved [tfrett](https://wordpress.org/support/users/tfrett/)
 * (@tfrett)
 * [6 years, 3 months ago](https://wordpress.org/support/topic/network-error-9/)
 * Hello,
 * I just released my first digital download and decided to test it.
    I purchased
   it and it redirected me to the web page where I can download the pdf, which worked
   perfectly fine. But, when I opened the confirmation email and tried to download
   the pdf through the email it’s saying – “Failed – Network error”
 * Is there a way I can fix this issue?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fnetwork-error-9%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [Rynald0s](https://wordpress.org/support/users/rynald0s/)
 * (@rynald0s)
 * Automattic Happiness Engineer
 * [6 years, 3 months ago](https://wordpress.org/support/topic/network-error-9/#post-12249211)
 * Hi [@tfrett](https://wordpress.org/support/users/tfrett/)!
 * This indicates that either your server has a network problem or that your internet
   connection has a problem. You can contact your host and ask them to increase 
   the timeout.
 * How big is the file you are downloading? Perhaps splitting the download into 
   2 parts if it is really big?
 * Cheers!
 *  [Rynald0s](https://wordpress.org/support/users/rynald0s/)
 * (@rynald0s)
 * Automattic Happiness Engineer
 * [6 years, 3 months ago](https://wordpress.org/support/topic/network-error-9/#post-12262499)
 * Howdy!
 * We haven’t heard back from you in a while, so I’m going to go ahead and mark 
   this thread as resolved. If you have any other questions please start a new thread.
 * Cheers!

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Network Error’ is closed to new replies.

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 * 2 replies
 * 2 participants
 * Last reply from: [Rynald0s](https://wordpress.org/support/users/rynald0s/)
 * Last activity: [6 years, 3 months ago](https://wordpress.org/support/topic/network-error-9/#post-12262499)
 * Status: resolved