Title: Network admin Page doesn’t login
Last modified: December 5, 2020

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# Network admin Page doesn’t login

 *  [josh@axessnetwork.com](https://wordpress.org/support/users/joshaxessnetworkcom/)
 * (@joshaxessnetworkcom)
 * [5 years, 5 months ago](https://wordpress.org/support/topic/network-admin-page-doesnt-login/)
 * I had an issue with my website and updated the wordpress main files. I am trying
   to login to my network admin dashboard and nothing happens. It simply returns
   me to the same login page.
 * I am able to login to each of the network sites individually and my user is a
   SuperAdmin.
 * It doesn’t return any error when I try to login to the network admin page.
 * I have tried many of the suggestions I found in the forum and online to delete
   cookies, etc. but nothing has worked so far.
 * Any suggestions on what else I may try?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fnetwork-admin-page-doesnt-login%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [noobe1kenobe](https://wordpress.org/support/users/noobe1kenobe/)
 * (@noobe1kenobe)
 * [5 years, 5 months ago](https://wordpress.org/support/topic/network-admin-page-doesnt-login/#post-13747876)
 * Hi… I’m very sorry to hear that you’re having trouble accessing your dashboard.
   I’ll do whatever I can to help. In order to help you as fast as possible and 
   as least frustrating as possible please answer the following questions:
 * What is your technical level e.g. new user or experienced?
    Are you willing to
   add/edit code? Are you self-hosted? What web server are you using? What was the
   issue that moved you to updated the WordPress main files? What have you tried
   until now and what issues have you encountered while trying that? Do you have
   ftp/ssh/wp admin access?
 *  Thread Starter [josh@axessnetwork.com](https://wordpress.org/support/users/joshaxessnetworkcom/)
 * (@joshaxessnetworkcom)
 * [5 years, 5 months ago](https://wordpress.org/support/topic/network-admin-page-doesnt-login/#post-13748970)
 * Thanks for getting back.
 * I’m unfortuntately technical enough to be dangerous, hence why we’re in this 
   situation. 🙂
 * I am willing to edit code for sure.
 * It is self hosted using Laravel Forge and Digital Ocean as my host. (unfotuntately
   that means there is not a traditional htaccess file)
 * I believe there was a file missing from the main code base. (I had deleted some
   obvious malicious files and may have accidentally grabbed a real file)
 * I have re-installed Wordprss, i can see that my site has the pages listed from
   the database but we’ll need to re-upload our images and such.
 * I do have FTP and SSH access. I am much more comfortable using FTP for sure though.
 *  [noobe1kenobe](https://wordpress.org/support/users/noobe1kenobe/)
 * (@noobe1kenobe)
 * [5 years, 5 months ago](https://wordpress.org/support/topic/network-admin-page-doesnt-login/#post-13751540)
 * Thank you for your reply and your patience. Since your access issue began after
   you updated your WordPress core files it is logical to conclude that some files
   may be damaged, missing, or got corrupted in the transfer. Try [downloading WordPress](https://wordpress.org/download/)
   again, access your server via [SFTP or FTP](https://wordpress.org/support/article/ftp-clients/),
   or a file manager in your hosting account’s control panel, and delete then replace
   your copies of everything **except** the `wp-config.php` file and the `/wp-content/`
   directory with fresh copies from the download. This will effectively replace 
   all of your core files without damaging your content and settings.
 * Some uploaders tend to be unreliable when overwriting files, so don’t forget 
   to delete the original files before replacing them.
    -  This reply was modified 5 years, 5 months ago by [noobe1kenobe](https://wordpress.org/support/users/noobe1kenobe/).
      Reason: include links

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Network admin Page doesn’t login’ is closed to new replies.

## Tags

 * [dashboard](https://wordpress.org/support/topic-tag/dashboard/)
 * [login](https://wordpress.org/support/topic-tag/login/)

 * In: [Networking WordPress](https://wordpress.org/support/forum/multisite/)
 * 3 replies
 * 2 participants
 * Last reply from: [noobe1kenobe](https://wordpress.org/support/users/noobe1kenobe/)
 * Last activity: [5 years, 5 months ago](https://wordpress.org/support/topic/network-admin-page-doesnt-login/#post-13751540)
 * Status: not resolved

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