Support » Plugin: Simple Restrict » Nested links asking for login again

  • Resolved jtm284

    (@jtm284)


    I have simple restrict setup and have several pages marked “sec101” for example….
    When a user clicks in their environment they can log in with their account and access pages marked sec101, however if a user clicks a link on that page, that is nested under parent page, but opens in a new window, it is asking for the username and password again. Only some links do this. out of about 50 links on the first logged in page, only 9 are asking for log in info again.

    WHY?

    HELP?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Awaken Solutions Inc.

    (@awakensolutions)

    Restrictions on a parent page don’t propagate to child pages automatically, you would need to restrict the child pages also.

    But you mention that it is re-asking the user to login. If that is the case, then this is a problem unrelated to the plugin. This plugin only hides contents form a page; it plays no role in user authentication (login/logout).

    Thread Starter jtm284

    (@jtm284)

    Correct, I have the parent page and the child pages marked with the same permissions. It is only 9 out of the 30 child links that re-ask for the log in information a second time. I put the same username and password in, and it will let me view the page.

    Plugin Author Awaken Solutions Inc.

    (@awakensolutions)

    In that case the issue is unrelated to this plugin, and I am not sure why your site is causing users to be logged out sometimes, sorry.

Viewing 3 replies - 1 through 3 (of 3 total)
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