Needs work, I don’t have confidence in it being stable.
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Sidenote: I tried this plugin because the other plugin from this developer (VikRentCar) was missing a crucial element. VikRentCar does not allow the user to book multiple vehicles at once. This was essential for me because I’m building a site for a company that does motorbike rentals for group tours.
VikRentItems does allow for multiple rentals (like a cart), however, it’s too buggy and I don’t have confidence in it’s stability if I was to deliver it to the client.
What I Liked:- Flexible Pricing Features: The plugin allows for detailed pricing setups, including variable pricing for different rental durations. This feature is incredibly useful for a rental business like mine, where customers renting for longer periods get a lower daily rate.
- Customizability: VikRentItems offers extensive configuration options, making it adaptable to different types of rental businesses.
- Feature-Rich: The plugin supports many advanced features such as pickup and drop-off locations, which are critical for a rental service operating across multiple locations.
- Good Foundation: The plugin provides a solid framework for a rental system, with built-in tools for automated calculations and order processing.
Support: I found the support got back to me in good time. They acknowledged the bugs, and suggested solutions and alternatives.
What I Didn’t Like:
- Critical Error with WebP Images: When uploading WebP images for products, the plugin causes a critical error, making it impossible to use this image format. This is frustrating, as WebP is a modern, efficient image format that I use throughout my website. Oddly, the VikRentCar plugin supports WebP images without issue, so I hope this can be addressed in a future update.
- Pagination Issue in Fares Table: The “Fare for Days” table has pagination issues, it only shows a maximum of 30 days on each page. Clicking the arrows to view the next set of days doesn’t work, and the link points to “javascript:void(0);”. For a rental service like mine, which needs pricing for 90 days across multiple items, this is a major limitation. The pagination worked perfectly in VikRentCar, so it’s disappointing to see it not functioning here.
- Media Directory Integration: The plugin doesn’t allow users to select product images from the WordPress Media Library, requiring uploads directly from a local machine. This results in duplicate images and unnecessary storage usage. Additionally, there is no option to delete images once they are assigned to a product, creating complications for updates or corrections.
- Conflicts with VikRentCar: Running VikRentItems alongside VikRentCar caused label conflicts where “Cars” was displayed instead of “Items.” Disabling VikRentCar resolved this issue, but it’s inconvenient if both plugins are needed on the same website.
- Lack of Migration Tools: There’s no built-in way to transfer data from VikRentCar to VikRentItems. This was disappointing since I had already spent significant time setting up my motorbike inventory in VikRentCar and now need to redo everything manually.
- Steep Learning Curve: Some options in the dashboard are vague, and it’s unclear what they do without extensive trial and error. Adding tooltips or brief descriptions for each option would make the plugin more user-friendly.
- No Error Logs for Critical Issues: When critical errors occur (e.g., the WebP image issue), nothing appears in the WordPress debug logs. This makes troubleshooting harder and prolongs resolution times.
Final Thoughts: VikRentItems has a lot of potential, but it feels like it’s not quite polished yet. While it offers many features ideal for a rental business, the bugs and usability issues make it frustrating to use in its current state. If these issues are addressed in future updates, it could easily become a five-star plugin. For now, I recommend trying the free version thoroughly to ensure it meets your needs before upgrading to the paid version.
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