Support » Plugin: ShortPixel Image Optimizer » Needs improvement!

  • I installed on localhost with MAMP. I made a mistake and re-installed. ShortPixel refused to optimize because “You can only optimize images from a domain with a single user. Request rejected.”
    A. No other authors on my Mac
    B. No other sites besides the reinstall
    C. Only one email for both installs
    One star for you until you fix your script, ShortPixel.

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  • Plugin Support Gerard Blanco


    Hi @randywest,

    We are sorry you are disappointed with our plugin. However, you should notice that there’s nothing to fix here, as ShortPixel Image Optimizer will not work on localhost. This is completely normal; see this article for more information.

    If you make your website publicly accessible and you still get this message, we will be more than happy to help you out. Just send as an email and we’ll get back to you as soon as possible 🙂


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