Support » Fixing WordPress » Need to uninstall WordPress

  • My site Australian-Active-Alliance has vanished, just spent all week creating a new landing page on the site and published all the content. I have tried many ways to find the site. that is Hosted with Siteground, Google shows a 404 error I also got a 403 error while searching . I used Elementer Pro to build the new pages. never had trouble before. I cant manage the site if it does not exist. what can I do?. I had lots of plugins . if I have to start all over again will have to replace them all. even Elementer Pro. I think the best way out is to delete the content, and WordPress then start a fresh site using===australian-active-alliance.com.au. I spent all day looking for ways to restore the site. even got back up from i week ago. that search came up with Error establishing a database connection.

    The page I need help with: [log in to see the link]

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  • With the hosting company, can you get into the backend. Is the file structure still there (i.e. wp-content, wp-includes, wp-admin)?

    With the backend File Manager (CPanel [maybe]) you can look at the wp-config.php and see the database being used. Then go to PHP Admin and see if all the tables are there (including plugin tables which can be tricky to pick out)

    It looks like there is a 500 error being generated.

    
    curl -sIL http://australian-active-alliance.com.au
    HTTP/1.1 500 Internal Server Error
    

    You can try following the below article from SiteGround to see if that helps but I would recommend reaching out to SiteGround to see how they may be able to further help to diagnose and troubleshoot this. https://www.siteground.com/kb/internal_server_error_500/

    You can enable WordPress debugging by adding the below to the wp-config.php file above /* That's all, stop editing! Happy publishing. */.

    
    define( 'WP_DEBUG', true );
    define( 'WP_DEBUG_LOG', true );
    

    >You can also include define( 'WP_DEBUG_DISPLAY', false ); to keep errors and warnings from disabling on the front-end of the site.`

    You can find out more about WordPress debugging from here if you’d like. https://codex.wordpress.org/WP_DEBUG

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