Need to retreive clients log in (3 posts)

  1. MachineX
    Posted 4 years ago #

    Hi there I am trying to assist a client get his log in he has a site http://austin-poolbuilders.com/

    someone made the site for him a while ago and did not make them a log in. would the host have log in for wordpress admin?

  2. hraban
    Posted 4 years ago #

    Is there still a FTP access? You can check WP config file for DB username and password, then login to phpMyAdmin (most hosters have it nowadays) and change admin password to whatever you like.

  3. MachineX
    Posted 4 years ago #

    ok thanks. i did instruct him earlier to contact host.

    i tried both of his emails at WP login to retrieve his pass but apparently whoever made the site actually registered it in their email.

    can someone remove the link? thank youu

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