Support » Installing WordPress » Need Help with Installation

  • I just got set up with my shared hosting package on MediaTemple.net. I am now trying to set up WordPress and have read through the 5 minute installation guide, but I’m still clueless.
    I have set up a database already. I have modified the wp-config file accordingly. I tried uploading all of the files within the WordPress directory to the www folder and I am receiving access errors not allowing me to upload the files. I have an index page worrking just fine in the www/html directory.
    The directory that I am uploading the files to is actually /var/www/ perhaps this is my problem?
    The exact error message that I am receiving is:
    Unable to create remote folder /var/www/wp-admin/. Access Denied. The file may not exist, or there could be a permission problem.
    Thanks
    Mike

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