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Troubles with the Origin commercial theme (2 posts)

  1. Kezia Pasaribu
    Member
    Posted 1 year ago #

    Hi there,

    I have several problems with the Elegant Theme (Origin) I am currently using and urgently need someone's help in solving these:

    1. When we use Origin theme, on the Homepage we will have lots of thumbnails that will lead us to a particular post. I'm aware that I have to make posts and upload featured images and set them under Home category.
    However, on my website I can't make that page as the main Homepage. How can I set it as a homepage?

    2. I have ticked the box "Crop thumbnail to exact dimensions (normally thumbnails are proportional)". I set it into 150 x 150. However, the thumbnails on the home page still appear to be in full-size image -- not 150 x 150. I wonder why?

    3. I tried to crop the image and apply the change only to the thumbnail. After I clicked Save and Update, there is no change at all for the thumbnail.

    Thank you very much for your time! I really appreciate it!

    [Moderator note: We don't support your theme]

  2. esmi
    Forum Moderator
    Posted 1 year ago #

    I'm sorry but as you aree using a commercial theme, you need to seek support from the theme's developer/vendor. We do not support commercial products here.
    Try http://www.elegantthemes.com/forum/

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