Need Help For Client With Active Subscription

  • knr1851

    (@knr1851)


    2 years, 7 months ago

    I am working on eatdrinkdive.com. My client has a current license number for WP Job Manager, which I have. However, your site doesn’t allow me to request support on her behalf, so I am posting here.

    The plug-in is blocking listings from being indexable in Google. This only happens on currently no-indexed listings that we are trying to index. We’ve:

    1. Put the site into troubleshooting mode and went through each plug-in one by one and have determined it is WP Job Manager.
    2. Recreated the listings as brand new but they are still marked as no-indexed by Google.
    3. Worked with paid Rank Math support. They agree that WP Job Manager is the issue.

    How do we get help?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support bindlegirl (a11n)

    (@bindlegirl)

    2 years, 7 months ago

    Hi @knr1851 !

    Can you please use the form on this page to contact us and add the email your client used to purchase the add-on license in the message?

    The plugin shouldn’t be blocking Google indexing. Please tell us more details about what you found and how.

    Thread Starter knr1851

    (@knr1851)

    2 years, 7 months ago

    Done. I submitted it using the link you provided but it says it is for pre-sales questions only. Is that right?

    Thread Starter knr1851

    (@knr1851)

    2 years, 7 months ago

    That didn’t work. They closed out the ticket without helping.

Viewing 3 replies - 1 through 3 (of 3 total)
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