Neat chat and FAQs in one widget
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Great piece of software. I tried intercom, zendesk and crisp together with helpcrunch, and the last one came up as an obvious winner for me. It’s really great that I can choose what to display in my widget – chat or knowledge base, or even both. Displaying the knowledge base only becomes very handy when you get a lot of chat requests and cannot handle them.
The only thing I’m missing in helpcrunch is a chatbot, but very friendly support guys promised me it’d be ready this fall.
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