Support » Fixing WordPress » Nav_Menu.php Problem

  • Resolved matty44m

    (@matty44m)


    Hey, I’m just trying to edit my nav menus for my site. But even if I change the smallest thing it just hangs and then tells me I’ve got a ‘Sever Error’ and says…

    “The website encountered an error while retrieving http://www.explore-the-planet.net/wp-admin/nav-menus.php. It may be down for maintenance or configured incorrectly.” & “HTTP Error 500 (Internal Server Error): An unexpected condition was encountered while the server was attempting to fulfill the request.”

    Also running the Genesis Theme with Backcountry if that helps.

    Thank,
    Matty

Viewing 10 replies - 1 through 10 (of 10 total)
  • esmi

    (@esmi)

    Forum Moderator

    Try re-uploading all files & folders – except the wp-content folder – from a fresh download of WordPress.

    I am running into the SAME problem.

    esmi

    (@esmi)

    Forum Moderator

    @bbcoachkeith: It is impolite and contrary to forum policies to interrupt another poster’s thread with a question of your own. Please post your own topic.

    So @esmi if I did that thats not going to remove all my posts and text… Because not sure where all that is stored. Only see my Photos, Themes and Plugins in the wp-content folder.

    Thanks again 🙂

    esmi

    (@esmi)

    Forum Moderator

    No – your content is stored in your database.

    Thanks, tried it out But still having the same problem…

    esmi

    (@esmi)

    Forum Moderator

    How many menu items do you have?

    I’ve got 21 in the bottom menu and then 4 in the top

    esmi

    (@esmi)

    Forum Moderator

    Have you tried:

    – deactivating all plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s).

    – switching to the Twenty Eleven theme to rule out any theme-specific problems.

    resetting the plugins folder by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems.

    Thanks, turns out it was just a plugin playing up with it.

    All good now 🙂

Viewing 10 replies - 1 through 10 (of 10 total)
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