Support » Plugin: Elementor Website Builder » nav-menu widget – tablet breakpoint is not working

  • Resolved czechu92

    (@czechu92)


    After update to 3.2.2. Nav menu widget, tablet breakpoint option is not working.
    It wos working before, now works only mobile breakpoint.

    The page I need help with: [log in to see the link]

Viewing 12 replies - 1 through 12 (of 12 total)
  • I’m having the same exact issue. Do you have a quick fix in place until you find a permanent solutions for this?

    I did some testing. The issue started with the update to version 3.2.0. I rolled the version back to 3.1.4 for the time being until you fix this.

    Seems a pity to have to roll back. That’s what I’ve had to do as well. Hope tablet view comes back soon.

    Thread Starter czechu92

    (@czechu92)

    Thx for answer. Roll back to version 3.1.4 did not help in my case. Hope they fix it soon.

    I have same issues.
    Have you change breakpoints values ?

    I have this bug only on websites where I change breakpoints values.

    I rollback on Elementor 3.1.4 and Elementor Pro 3.1.1 but before it work you must save your breakpoints values in the theme builder.

    After that it works for me

    Thread Starter czechu92

    (@czechu92)

    Thanks Yohann Billard. Yes, I change breakpoints values.

    So first i rollback my elementor version to 3.1.4. Elementor pro to 3.1.0. Then i go to theme builder and save again my breakpoints value.

    It’s works for me.

    should I indicate that the problem has been solved? Since the solution is temporary?

    No I think the problem is not solved.

    We have just found a temporary solution.

    “Hi,Since you are using our Pro features on your website, you’ll need to open a support ticket at my.elementor.com.

    WordPress.org rules state that commercial products are not supported here.”

    Guess I’ll put in a ticket for Pro Support to not get a response or solution.

    Can you look at the issue which is easily replicated and apply a fix for it?

    @saidaboukhadra said ‘Since you are using our Pro features on your website’.

    But, as far as I’m aware, the tablet view is not a Pro feature. Up to version 3.1.4, the free version of Elementor included 3 viewports: desktop, tablet and mobile. Versions of Elementor after 3.1.4 only seem to have 2 viewports: desktop and mobile. I wonder if tablet view used to be part of the free version of Elementor, but that it is now only available in Pro version. It would be good to know for sure which viewports are included in free version and which viewports in Pro. So far, I have not been able to find a clear answer to this question.

    Same issue for me.
    As a temporary solution I duplicated the Menu widget, so in the header I have 2 menu widgets.

    I changed the visibility of the first one in Advanced > Responsive to show it only on desktop.
    The second one is visible only on Tablet and Mobile and its layout in the main tab is set to “Dropdown”.

    Hope they fix it soon as this is only a workaround.

    Thread Starter czechu92

    (@czechu92)

    In my case new Elementor update 3.2.3 fix issue with tablet breakpoint and nav menu. Thanks for help.

Viewing 12 replies - 1 through 12 (of 12 total)
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