Support » Fixing WordPress » Native comments problem

  • Bit of a strange one this and I’ve not managed to find anything else in the forums or on the internet of anyone with a similar issue! I have native WP comments and I’m having an intermittent problem with return visitors to my site. When they try and comment on a new post, it is showing them that they are logged in as me and that they are unable to comment unless they log out. It then won’t let them log out or leave a comment.

    Help, how do I rectify this??

    Thanks

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  • @alisonw30 that is a strange error. It could be a plugin causing this error. What plugins are you using on the website?

    You could try deactivating plugins and see if that resolves the problem. I would recommend doing so on a staging site if possible (lots of WordPress hosts offers the capability to do this) so your live site will remain operational.

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