Support » Plugin: Email Subscribers & Newsletters - Simple and Effective Email Marketing WordPress Plugin » Name not importing

Name not importing

  • Resolved sinoun

    (@sinoun)


    4 years, 10 months ago

    Hello! Thanks for the great plugin! I am having an issue I can’t figure out, but the CSV file I uploaded seems to fit your guidelines (Email and Name), but the name will not show up when I import the file. The emails are uploaded fine, but not the names. Perhaps I am missing something?

    Thanks for your help!

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  • Plugin Contributor Mansi

    (@mansi-shah)

    4 years, 10 months ago

    @sinoun,

    I tested the same with latest version 3.3.5 of plugin and it is working for me.

    Can you please confirm that you have updated your plugin to the latest version (3.3.5). If not, then have a re-check.
    Also, does your CSV contain special characters in name field? Remove them and then try importing.

    Let me know your views on the same.

Viewing 1 replies (of 1 total)
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