Support » Plugin: WP fail2ban » Nags for update to pro

  • Nagging messages about updating to the pro version every few seconds, even after they are “dismissed”.

    Apart from that it seems to work OK, though it has too many irrelevant configuration options.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author invisnet

    (@invisnet)

    I’m sorry, I can’t find any support request from you about this.

    The message in question is provided by the Freemius library, used by thousands of plugins on millions of sites; that’s not to say there can’t be a bug, but without the opportunity to examine things I can only assume it’s a problem with your install.

    As for the options, about 80% of them are either direct feature requests or features added to solve a specific request. I’d be interested to know which you think are “irrelevant”.

    Plugin Author invisnet

    (@invisnet)

    An admin notice that won’t stay dismissed is very obviously a bug – an extremely rare bug, but still a bug. However:

    • @sleeplessindc was referred to the support forum, but despite having used it 3 months prior to that, chose not to use it again.
    • @phil-mckerracher also chose not to use the support forum, instead choosing to leave a negative review.
    • @maniackcrudelis has also chosen not to use the support forum.

    If no-one with this issue is willing to ask for support, how is it going to get fixed?

    Phil McKerracher

    (@phil-mckerracher)

    I’m afraid I avoid nag screens, working or otherwise. Sorry if that wasn’t clear. Thank you for your contribution, the effort is appreciated (truly) but the benefit/pain tradeoff just doesn’t work for me, for either version.

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    @maniackcrudelis I have removed your reply and flagged your account temporarily. That just means that your post will need to be approved and @ notifications from you will not work.

    If you’re going to engage other users then keep it civil. If you have a problem with this plugin then raise a support topic about it.

    https://wordpress.org/support/plugin/wp-fail2ban/#new-post

    If you need to contact the moderators about this then you can do so via the Slack #forums channel.

    To use that channel you need a Slack account. You can obtain one via these instructions.

    https://make.wordpress.org/chat/

    If you do use Slack do not direct message me or any other moderator. Use the #forums channel and any moderator there can assist you.

Viewing 4 replies - 1 through 4 (of 4 total)
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