Support » Plugin: Best Image Gallery & Responsive Photo Gallery - FooGallery » Nag messages to try the premium version

  • Resolved steveja7

    (@steveja7)


    On many of my admin pages, I get the following message: “Hey! How do you like FooGallery so far? Test all our awesome premium features with a 7-day free trial. No credit card required!”

    The message, in most cases can be dismissed while on the page, but it comes right back after the page is refreshed.

    I realize I’m using the free version so I don’t usually mind the nag message. But now I am trying to use the Gutenberg plugin and the message is conflicting with that. It covers some of the entry portion of the page and the dismiss icon does not respond so I can’t get rid of it.

    Is there a way to permanently remove the nag messages from the free version? If not, will the conflict with the Gutenberg plugin be fixed?

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author bradvin

    (@bradvin)

    hey there – the nag messages should be hidden and not show again when dismissed, so I will install gutenberg and test why this is happening. There could be a conflict

    Thread Starter steveja7

    (@steveja7)

    Sorry if I wasn’t clear, but the nag messages appear regardless of whether Gutenberg is installed. It was only until I installed Gutenberg that they became a problem because the dismiss icon won’t respond on edit pages and posts using that plugin.

    I see the nag messages on any of the admin post, page, plugin, dashboard pages. I dismiss them, but they come right back the next time I am on the page. This is happening on a number of sites that I have.

    Since I didn’t see any complaints about this in the archive, it really makes me wonder if it is something to do with my installations, but I can’t imagine what that could be.

    Otherwise, I really like FooGallery.

    Thread Starter steveja7

    (@steveja7)

    Well, now I wonder what is going on. I just logged on 4 of my sites using FooGallery and the issue with the nag message is not happening. This issue has been going on for months now and I lived with it so I know it wasn’t some one-off thing. But now, when I dismiss the messages they stay gone.

    I still had the problem on the one site using Gutenberg where the dismiss button would not activate, but I dismissed from the plugins window and that eliminated the message on all pages after that.

    Whatever the reason, I’ll take it!

    Plugin Author bradvin

    (@bradvin)

    I am not sure why it started to worked as expected all of a sudden, but I am glad it is

    Thread Starter steveja7

    (@steveja7)

    I think I may have more info on this problem. It appears that in order to remove the nag message for good, you have to dismiss it from the Plugins panel.

    I logged into another site that I support with FooGallery today and the nag messages were showing on the Admin Dashboard, the Appearance panel, and the Plugins panel. I had one each for FooGallery and FooBox Image Lightbox on all 3 panels.

    On the Dashboard panel, I dismissed the nag for FooGallery and then went to the Appearance panel – both messages were still there. I again dismissed the nag for FooGallery and then went to the Plugins panel where again both messages were still there. I dismissed the nag for FooGallery on the Plugins panel and then went back to the Dashboard and Appearance panels. The nag for FooGalley was gone. Going back to the Plugins panel, it was gone there too.

    I did the same with the nag for the Lightbox and found the same result. I could dismiss that nag message over and over but it came back. It was not until I dismissed it from the Plugins panel that it went away for good.

    I hope you can find this useful.

    Plugin Author bradvin

    (@bradvin)

    thanks for the extra info – I will send this to the Freemius team to investigate further, as the nag message code is part of the licensing system

    I have the same! i want to hide it without clicking on “Dismiss” with css!

Viewing 7 replies - 1 through 7 (of 7 total)
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