Yes we have seen the problem with Friedi, there is no need for you to point it out to us. I must say I am really disappointed with your attitude.
You complain about a problem with the plugin, we have asked for feedback and yet you never gave us any feedback to help us solve the issue. If you have a technical background I am sure that you understand that a simple "My plugin is not working" will not help us solve the issue.
If you want us to help you solve the issue please give us more details about your scenario, for example what version of the plugin are you using? Is it an upgrade or a new install etc? As explained in my first message it would be easier if you contact us via email since it is better not to disclose such details in public forums.
Hence if you want us to help you, please get in touch with us, else we cannot do much.
Excuse me Robert, but I most certainly did provide you with an email full of information that might help you discover where the problem is, including server stats, time of occurrences, and plugins installed on 2 installations that ran your plugin and experienced a problem. Furthermore, my initial post provided the stuck MySQL queries that were bogging down my server, causing other websites housed on the same server to come to a grinding halt. I merely pointed out Friedi's review as an example that it was not an isolated incident.
And you have the audacity to berate me for my "attitude" after you insinuating that this was by my own fault...
We have thousands of installs, some of which run on WordPress multisite with hundreds of websites yet the plugin works fine.
Nice of you to quickly backtrack and delete your message after realizing that I did indeed send you technical information per request.
Thank you for your email.
We are looking into the issue right now and will keep you posted. WE will get in touch if we need more details.
That's fine, no apology needed. I think we're done here. For the sake of others reporting bugs, I certainly hope how you and WP White Security have handled this matter is not standard practice.