Support » Plugin: myCred - Points, Rewards, Gamification, Ranks, Badges & Loyalty Plugin » MyCread Leaderboard Monthly Timeframe Didn’t work

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author WPExperts.io

    (@wpexpertsio)

    Hi @kautsarjuhari.

    I copy pasted that shortcode to our staging site and it worked fine. Please make sure you are adding the shortcode to gutenberg shortcode block.
    Have you tried adding any other shortcodes to the same page and see if they are working or not.
    It could be the page content doesn’t pass through the wp content filter.

    Thanks.

    kautsarjuhari

    (@kautsarjuhari)

    Or this problem cause by theme perhaps? I’m using Bimber themes with the following shortcodes:

    [mycred_leaderboard template=”page” number=10 timeframe=”today”]

    But the Timeframe doesn’t seem to work.

    reference:
    http://docs.bimber.bringthepixel.com/articles/plugins/mycred/index.html

    Plugin Author WPExperts.io

    (@wpexpertsio)

    Hi @kautsarjuhari

    yes it could be possible, they might have done some customization to the code for shortcode. Please contact their support.

    Hi,
    I’ve already contacted them. They say there is no code is being customized or change so I have to ask plugin developer how to solve this problem.

Viewing 4 replies - 1 through 4 (of 4 total)
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