Support » Plugin: WP Statistics » My WP Stats plugin stopped working on Dec 2

  • Resolved smlongmire

    (@smlongmire)


    For the last 48 hours, my WP Statistics plugin and dashboard are showing 0 page hits, which means the plugin stopped working at some point on Friday night. My Jetpack and Google Analytics stats are still picking up visits normally. What is going on???

    The page I need help with: [log in to see the link]

Viewing 11 replies - 1 through 11 (of 11 total)
  • I’m in the process of reading those posts and I’m super ticked off. This is in addition to the fact the WP Stats numbers have been 10x higher than my GA and Jetpack stats, and no one has been able to explain why. What are you using now? I’ve had Analytify for about a month.

    This is why I downgraded my plugin to the previous version. I won’t do any kind of updates until the latest update gets fixed.

    How can I do that? Sorry…I’m not a coder or developer, so I need somewhat less complex instructions, LOL.

    Plugin Contributor Farhad Sakhaei

    (@dedidata)

    @jsmo
    Hey,
    Could you prevent inviting all other members to avoid using wp-statistics?
    You are advising all members to avoid using wp-statistics…
    You can use any other plugins, So please leave this area and don’t reply in all support requests,

    @ Other members:
    We are working hard on fixing problems, So be patient a little time
    and attention to these notes:
    https://wordpress.org/support/topic/important-notes/

    Plugin Author Mostafa Soufi

    (@mostafas1990)

    Dear @jsmo,

    These problems always exist in open source society.
    Even Apple and Microsoft products have bugs and the users should help and report to fix problems.

    We appreciate the users who have partnered with us.

    Thank you.

    Plugin Contributor Farhad Sakhaei

    (@dedidata)

    @smlongmire
    Hi,

    Could you please update to the latest version and check again?
    Waiting for your reply

    My site is down when wp-statistics is activated. I get Error 500.

    Plugin Contributor Farhad Sakhaei

    (@dedidata)

    @modestoss
    Could you please check your error_log files and let us know about the error you got?

    @dedidata I’m getting stats again, but they’re still over 10x higher than my Google Analytics stats, and I have every exclusion known to man checked off. NO ONE has been able to adequately explain this or fix it.

    Plugin Contributor Farhad Sakhaei

    (@dedidata)

    @smlongmire
    wp-statistics collect all page stats,
    Google Analytics cannot collect some sections stats, like login page
    I think there is a bot on your login page which attempt to login
    So wp-statistics collect those visits too

    @dedidata I have the login page and admin page hits excluded from page counts.

Viewing 11 replies - 1 through 11 (of 11 total)
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