My WordPress/bluehost nightmare
I figured I’d post this here just to see if anyone might have a few answers.
I’d just like to thank you in advance for reading this.
My name is Alex and I began a blog back in September. Over the spring, I moved over to Bluehost and for the most part, have been satisfied with the experience.
WP: WordPress 2.5
When WordPress 2.5 was released, I decided to upgrade it it using WordPress’ Fantastico. However, after doing so, I began to experience the following script error whenever I went to “write a new post”:
I likely talked to 20 different people about the issue and did everything from examining each js file to changing the theme to disabling plugins. A person at Bluehost even graciously helped me reinstall a new version of wordpress to see if that would fix the problem.
However, in the end, nothing worked and I eventually learned to just live with it. While certainly a nuisance, it did not impact my ability to post or edit the site.
Two months later was yesterday. After importing a .xml file, I noticed that when I went to “write a new post”, my browser essentially began to freeze. I tried using different browsers on different computers – and always got the same result.
I decided to contact wordpress about the problem.
The 1st person I talked to said he couldn’t find anything wrong and wasn’t sure what the problem was.
The 2nd person I talked to said something similar, but also said it was likely that my site was “broken”. Seeing that I couldn’t post, I believed him to be correct and took his advice to install a brand new version of wordpress.
Taking his suggestion, I installed the new version of wordpress at “/home” within my public html. My corrupted version is located at “/” within my public html. The support member told me it would be simple to move my new version from “/home” to “/” when the time had come, but did not leave me with any further details.
Seeing as that I want to make the transition as smooth as possible, I am hoping to keep all my previously posted content (posts, mp3s, pictures). I had always thought that since it was backed up, this wouldn’t be much of a problem. However, when I asked a third person at wordpress how to do this later last night, I was told he “could not help me.”
A fourth person told me the same thing. Of course, this seems rather strange considering someone else at Bluehost told me it was possible and suggested what to do. What’s more, as noted, another person at Bluehost has gone as far as helping me reinstall my site before. I found the difference in support help rather strange.
I now find myself with a ton of questions and few people to turn to. I’m hoping that maybe some of you can feel my pain and at the very least, point me to the right direction.
Here are a few of my questions….
1. Is it possible to obtain contents (posts, mp3s, pictures) from my back up?
2. I noticed the backup is a .tar file, but it won’t unzip on my MAC OS 10. Could anyone recommend a way to obtain this data?
3. When I do obtain the data in my backup, how do I go about putting it all on my new blog (currently located at “/home”? Is it as simple as just importing the files into a place like the “wp-contents” folder or does it require something else?
4. When I am ready to go, how do I go about moving my new blog from “/home” to “/”. In other words, I want the address to be http://consequenceofsound.net/ instead of http://consequenceofsound.net/home
I know a lot of these questions may seem dumb, but I truly have no idea what I’m doing. I’m a blogger, not a web designer, and though I got myself into this situation, I would really appreciate any help I could get.
Thank you all so much and I look forward to your advice.
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