Support » Installing WordPress » My wordpress has decided not to work – can anyone help?

  • I used fantastico to intall my wordpress, and usually without a problem, it’s about the 4th time I’ve used it.

    Now on this occasion it’s coming up with this on the dashboard

    “You don’t have permission to access /wp-admin/index-extra.php on this server.

    Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.
    Apache/1.3.37 Server at Port 80.”

    Please can anybody help me resolve this issue. Thanks.

Viewing 15 replies - 1 through 15 (of 25 total)
  • sorry for not checking first :-S

    I have followed that, and it has not helped.

    Any ideas?

    Have you checked the permissions on your wp-admin directory?


    I thought about that, but then decided I wouldn’t actually know what they were meant to be… currently they are:


    should they be 777?

    No, 755 should be fine for the wp-admin folder.
    Are you sure you placed the 2 line htaccess mentioned in the linked thread in the wp-admin folder and not somewhere else?

    yeah, I admit that firstly I named it wrong, then secondly I placed it in /wp-admin. But now it is in public_html

    Am I just doing this all wrong??!

    Yes. All wrong. Name it correctly and place it in the wp-admin – that’s what they say in the other thread! Don’t reinvent the wheel…

    EDIT. p.s. the public_html should have it’s own htaccess if your WP is installed there and you use nice permalinks. Don’t mix the two files!

    What should be in the htaccess in the public html then seeing as I’ve distroyed it…?

    and no, that didn’t work either… grrr!

    If I create a file in notepad and save it as ‘all files’ called ‘.htaccess.’ – It doesn’t work…

    If I create a text file and upload it .txt then rename it ‘.htaccess’ It doesn’t work…

    I really don’t understand…!

    Since you are not using the nice permalink – there should NOT be any .htaccess file in your root folder (public_html).

    So, what do you have in the .htaccess file in your wp-admin/ folder?
    Is the file named correctly? Notice the . [dot] at the beginning!

    Moshu, I appreciate your patience… even though I’m starting to loose mine!

    I no longer have a .htaccess in the root folder. I manually added one, now I have deleted it.

    Now in wordpress admin I have .htaccess file named .htaccess
    – in that is this:

    <IfModule mod_security.c>
    SecFilterInheritance Off

    Pleeeease can you spot where I am going wrong. I’ll even upload a picture of my FTP and notepad and everything if it would help?!

    What you described above and the code in the file seem to be the right thing. Now it is my turn to get confused why it doesn’t work…

    (on one server I also had this issue but it was solved easily applying that fix)

    does this help any?


Viewing 15 replies - 1 through 15 (of 25 total)
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