My website went completely down and i cant log in to my admin.

  • juancarlosguzman

    (@juancarlosguzman)


    12 years ago

    My website went completely down and i cant log in to my admin.
    can someone please tell me why this could of happen and how can i can fix it? I was changing some picture for the front page yesterday and the website start to operate slower and heavier and this morning it just stopped working all together… now it doesn’t appear when when you search for it and the admin does not work either…is there a phone number for word press i could call for more help?

Viewing 4 replies - 1 through 4 (of 4 total)
  • racer x

    (@racer-x-1)

    12 years ago

    is there a phone number for word press i could call for more help?

    As wordpress is free to use, there is no number to call, sorry. There are volunteers that help others here on the forum.

    Do you have a URL so we can help?

    now it doesn’t appear when when you search for it

    It doesn’t appear in Google? Or?

    Thread Starter juancarlosguzman

    (@juancarlosguzman)

    12 years ago

    yes it does appear on Google but it saids this:The website encountered an error while retrieving http://eurobathusa.com/. It may be down for maintenance or configured incorrectly.

    Im clueless on how this could of happened cuz it was working fine yesterday?the worst part is i cant even get in to my admin…

    shreef_1990

    (@shreef_1990)

    12 years ago

    it happend to me when i tried new them but it wasa test one so i reinstall new one but you can remove it via ssh or file manager if that was the cause
    remove the last modification you have done plugins or themes and it that was the cause it will get to default parameters

    Thread Starter juancarlosguzman

    (@juancarlosguzman)

    12 years ago

    How do i access the ssh or file manager.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘My website went completely down and i cant log in to my admin.’ is closed to new replies.