Support » Fixing WordPress » My website shows nothing but a blank black screen

  • cooljen


    My website has been up and running fine since November/December of last year. I run the updates that show up frequently on my dashboard (the plug-in and theme updates). I have not updated WordPress to the latest version because I’m afraid that’s going to completely mess it up and I’ll have to redo a lot.

    Yesterday I went to my site address and all I get is a blank black screen. It looks like the background that shows up in the Eclipse theme, which is the one I use. However nothing is there besides that background screen. I tried checking to make sure the information was still on my pages. I tried to do a page preview for the individual pages and they show up as the same thing, blank black screen.

    Please tell me what this is. I hope this is just some weird glitch and it will be back up and running as usual. I didn’t change anything so why is nothing showing up?

    Thanks in advance.

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  • Hi Jennifer did you install WordPress or did it come with a webhost who can install it with one click?



    No, it was through the web host. I had bought a domain through godaddy and went through the process of creating a website. But this was done last year, and its only right now that the site is not showing up. I haven’t changed anything recently except for plug-in/theme updates (which show up regularly). I don’t know if it’s a theme issue since even live previews of other themes don’t work either. They also show a blank screen. All of my page information is in the wordpress site though – it just doesn’t show at all.

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