Support » Installing WordPress » My website is suspended as my wordpress account ("cgi-sys/suspendedpage.cgi")

  • Hello everybody!

    My website on has been suspended this morning with this link “cgi-sys/suspendedpage.cgi” at the end of its domain name and this message when it redirected “this account has been suspended”…
    I did’nt receive any warnig message before and I don’t know why that happened…
    If anybody can help me and how contacting about that?
    Than you in anticipation 🙂

Viewing 15 replies - 16 through 30 (of 48 total)
  • No I don’t. My domain name “” is on OVH and is still activated on it. When I click on “” is pointing now to “” and the same thing happens when I want to go in the admin panel “”

    Are you using these name servers
    Name Server: NS24.HOSTANOTHER.COM
    Name Server: NS25.HOSTANOTHER.COM

    that means your hosting is managed by

    Yes I do. You’re right.

    So that means your are hosting your domain at so login your account and check is your account is expired?

    How can I proceed now to change the host and use my own host for my WordPress blog?

    If you change your host you will not be able to get your content. Is your account expired?

    The account is certainly the host of the previous owner of this website but not mine.

    I don’t know if it expired because it isn’t mine

    So contact that person who owns account where your domain is hosted.

    That is not yours but looks like that is expired or the hosting company closed that account that’s why your wordpress is offline and you are seeing Account Suspended. Also may be hosting company informed to email address which is your hosting account and as that account is not yours so you will not get any mail from hosting company.

    Ok but he doesn’t answer to my emails. Have I any others possibilities eventually?

    No you need to wait if you don’t have hosting accounts password.

    Ok thank you all for your help! ^^

    Do you have his site URL can post that here? which is hosted in same hosting account. And if you have a backup of data base then you can change the hosting.

    If I search that I think I can find a backup of data base in my old emails. And no I don’t have his old URL because he installed this site on my own domain name “”

Viewing 15 replies - 16 through 30 (of 48 total)
  • The topic ‘My website is suspended as my wordpress account ("cgi-sys/suspendedpage.cgi")’ is closed to new replies.