Support » Plugin: WP Live Chat Support » My website is getting redirected to other page

  • Hey,

    We have gone through all the treads and the solution i.e. updating of the plugin but it is not working. my website is getting redirected again and again.

    Please help me in finding the solution. We also tried to deactivate the plugin it stopped for a while and started back again.

    Requesting you for your support

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • The solution is updating the plugin AND removing any javascript code is under SETTINGS -> Custom JS.

    Hey Svannah,

    Tried that too. basically in custom js there are some numbers. On removing them they keep on coming back. and issue remains the same

    Which version are you on? The one which contains the patch to my understanding is 8.0.29.

    If it keeps coming either you don’t have the patched version or there is a script on your site which keeps adding it back.

    Search in your database AND files to find traces of that js code.

    Each site config could be different. Also i am confused about the deleting part you mentioned.

    Hey,

    I am updating Plugin Version 8.0.26 To 8.0.29 but Error see “Update Failed: Could not remove the old plugin.” .

    Please help for updating plugin.

    i am changing plugin directory file name wp-live-chat-support.php on code function wplc_custom_scripts_frontend js not loading in frontend then redirect stop and plugin already activate but chat icon in frontend not display.

    please help for another solution.

Viewing 5 replies - 1 through 5 (of 5 total)
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