Support » Fixing WordPress » My website is down and I need help

  • Resolved matth44

    (@matth44)


    Hello. My WordPress site is messed up- K need help. My site gets an error when I try to open it (even the login page)- and when I enter the login part and the admin dashboard, it’s just plain text that doesn’t do anything. I think this has to do with a plug-in problem. 2 of my plugins (Really Simple SSL & Cloudflare Flexible SSL) got deactivated and I need help activating them through the file manager (I use 000webhost, and they have a file manager I can use). Please help me and how do you activate a plug-in through the file manager? Thanks!

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Moderator t-p

    (@t-p)

    My site gets an error when I try to open it

    What’s that error? Can you quote it?

    I get an error message- Too many redirects. If you can help, please let me know. Thanks

    RogierLankhorst

    (@rogierlankhorst)

    I see you have a redirect error. This is probably the result of two redirects working against each other. To fix this, you can try removing the redirects (if any) from your .htaccess file.

    As you’re using Cloudflare, you should also take care to select the correct settings in Cloudflare. If there’s a redirect there, this might also cause loops. In some cases switching between flexible and full SSL solves the issue.

    I did 2 things- removed redirects and changed the SSL type to Full on CloudFlare. The message has now changed- I now get a Error establishing a database connection message. is there any way to fix this? If so, how? Thanks for your support so far.

    I have looked at that link already- I have tried doing the system repair, but that still shows the same error message. I think it has to do with my wp-config.php file- it was messed up. Is there any way I can get the default wp-config.php back so it is fixed?

    Nevermind, someone at 000webhost was kind enough to help 🙂 thanks again!

    Moderator t-p

    (@t-p)

    Glad to know it 🙂

Viewing 8 replies - 1 through 8 (of 8 total)
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