Support » Theme: Twenty Fourteen » My website broke down after I switched to default Twenty Fourteen

  • Hi,

    I was using Innvo8tive by Genesis till about half an hour ago. I switched to default Twenty Fourteen as I was not very happy with certain limitations of earlier theme.

    My Primary Sidebar turned empty upon the switch. As I was adding Genesis eNews Extended widget back in my sidebar, my site just broke down. Now I cant access either my dashboard or site. I can only see a cached copy of my dashboard & blog.

    I can see some errors listed in the error log of my control panel. But I do not understand the meaning of those. I am a total non-technical person. 🙁

    I do have a backup dated 18/4/2014 but I would prefer not using it as I scheduled lot of posts in last 2 days.

    Can someone please help me here.

    My blog link – http://lemoninginger.com

    The Error Log shows these entries:

    [Sat Apr 26 06:54:47 2014] [error] [client 67.223.106.90] (12)Cannot allocate memory: couldn’t create child process: /opt/suphp/sbin/suphp for /home/lemoning/public_html/index.php

    [Sat Apr 26 06:54:47 2014] [error] [client 67.223.106.90] (12)Cannot allocate memory: couldn’t create child process: /opt/suphp/sbin/suphp for /home/lemoning/public_html/index.php

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  • @alika279 This sounds like your hosting server hit its memory limit. That’s not really a problem with WordPress. Rather it sounds like your hosting account has too many apps running (maybe there are several WordPress sites or some such?). If possible try to restart the server. Even most shared hosting has a way to issue a restart command.

    Doing a restart may clear up some of your memory that’s being used.

    Thread Starter alika279

    (@alika279)

    Thanks Cousett. A big help. You were right and the hosting provider did that for me and now the blog is back in action. 🙂

Viewing 2 replies - 1 through 2 (of 2 total)
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