Support » Theme: Twenty Eleven » My video only plays audio (black box with progression bar)

  • Hi awesome support team!

    I would really appreciate your help.
    My site is
    I’ve tried to upload a video onto my site’s front page.
    It’s an 11.4 MB file (.mp4).
    I’ve uploaded the file to my media library, and I’ve tried simply placing the video on this page as a media selection “add to page”, and I’ve tried to use Easy Video Player plug in by following directions to embed my video’s url into the plug in’s embed url.

    Everything I’ve tried produces a black box “playing” (progression bar moving) but with audio only, no video.
    I would be soooo thankful if someone could help me upload a video-playing video!

    Thank you so much!!
    Fran Pitre

    The page I need help with: [log in to see the link]

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  • I’ve decided to link a jpeg image captioned “click my pic …” to my video on my YouTube channel. It’s not the optimal solution, but at least my viewers can SEE and hear my video. If, however, there is a more seamless solution out there, please let me know! Thank you very much for anyone’s help!

Viewing 1 replies (of 1 total)
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