Support » Plugin: WordPress Online Booking and Scheduling Plugin – Bookly » My support ran out and then it broke

My support ran out and then it broke

  • adamapalmer34

    (@adamapalmer34)


    2 months ago

    Can’t see my calendar view any more. Tried to get some help but turns out I need to pay another $90 or so to get help after the support ran out. Generally I like it.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Bookly

    (@ladela)

    1 month, 3 weeks ago

    Hello. We’re sorry to hear you experience issues. Please make sure that all of your Bookly items are up to date: https://www.booking-wp-plugin.com/change-log/

    As you may be aware, customer support, as per CodeCanyon (Envato Market) stipulations, is only reserved for users with a regular license and active item support subscription of Bookly PRO.

    You can read more about Envato Market rules on item support here: https://themeforest.net/page/item_support_policy#whats-included-item-support

    Please don’t hesitate to reach out with your renewed item support subscription if further assistance is needed and we’ll investigate the matter for you.

    [ Signature deleted ]

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    1 month, 3 weeks ago

    My support ran out and then it broke

    As this review is headed into support territory, I am closing it.

    For pro or commercial product support please contact the author directly on their site. This includes any pre-sales topics as well.

    As the author is aware, commercial products are not supported in these forums. I am sure they will have no problem supporting you there.

    @ladela Thanks for the great support but please lose the signature. That’s prohibited in these forums as it’s been horribly abused in the past by others.

    Best regards,
    Bookly Customer Support

    Yes, bad people ruin it for others. No, I am not kidding. Please refrain from that.

    https://wordpress.org/support/guidelines/#avoid-signatures

Viewing 2 replies - 1 through 2 (of 2 total)
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