Support » How-To and Troubleshooting » my site won't load & I can't access login
3 years, 5 months ago
my site won’t load and i can’t even get to my login page. nothing is coming up. I have no idea what to do. I am a beginner. can anyone help?
Did you change anything before this happened?
Other than the site being very slow, I am seeing no issue’s
What browser are you using?
I am able to
– View the site
– Visit wp-admin
– Visit wp-login.php directly
Actually, this error code is visible on the site:
Fatal error: Cannot use object of type WP_Error as array in /home/content/56/10362056/html/wp-content/plugins/simply-instagram/simply-instagram-functions.php on line 187
That appears to be a problem with the instagram plugin – so you will need to use FTP (or other file manager your host uses) to access your plugins and delete that one – see:
thank you! it all of a sudden popped up – i didn’t do anything. i will delete that plugin – thank you
Good call. Face on me!
Nah, I got lucky :)! Those things don’t usually show up like that and I fumble around a lot – LOL!