Support » Plugin: Easy Digital Downloads » My site is so slow with plugin easy digital downaloads activate

  • Resolved ethandane


    I have a problem with my site
    the site is so slow after that I have installed plugin easy digital downloads.

    I have try to deactivate the plugin and the site works well.

    Edd system info

    -- WordPress Configuration
    Version:                  4.4
    Language:                 it_IT
    Permalink Structure:      /%post_id%/%category%/%postname%/
    Active Theme:             BigBang 1.9.5
    Show On Front:            page
    Page On Front:            Home (#1783)
    Page For Posts:           Blog (#1270)
    Remote Post:              wp_remote_post() works
    Table Prefix:             Length: 3   Status: Acceptable
    WP_DEBUG:                 Disabled
    Memory Limit:             40M
    Registered Post Stati:    publish, future, draft, pending, private, trash, auto-draft, inherit, refunded, failed, revoked, abandoned, active, inactive, instapage_invalid
    -- EDD Configuration
    Version:                  2.4.9
    Upgraded From:            None
    Test Mode:                Disabled
    Ajax:                     Enabled
    Guest Checkout:           Enabled
    Symlinks:                 Disabled
    Download Method:          Direct
    Currency Code:            EUR
    Currency Position:        after
    Decimal Separator:        .
    Thousands Separator:      ,
    Upgrades Completed:       upgrade_payment_taxes,upgrade_customer_payments_association,upgrade_user_api_keys,remove_refunded_sale_logs
    -- EDD Page Configuration
    Checkout:                 Valid
    Checkout Page:  
    Success Page:   
    Failure Page:   
    Downloads Slug:           /downloads
    -- EDD Gateway Configuration
    Enabled Gateways:         PayPal Standard
    Default Gateway:          PayPal Standard
    -- EDD Tax Configuration
    Taxes:                    Disabled
    Tax Rate:                 0
    Display On Checkout:      Not Displayed
    Prices Include Tax:       No
    -- Must-Use Plugins
    -- WordPress Active Plugins
    Add2post: 0.3
    Akismet: 3.1.5
    Brankic Photostream Widget: 1.3.1
    Brankic Social Media Widget: 1.8.1
    Click To Tweet WordPress Plugin: 1.0.7
    Contact Form by BestWebSoft: 3.96
    Cresta Social Share Counter PRO: 2.5.1
    Disqus Comment System: 2.84
    Easing Slider:
    Easy Digital Downloads: 2.4.9
    Enable Media Replace: 3.0.3
    Facebook Page Promoter Lightbox: 3.3
    Instapage: 2.21
    Italy Cookie Choices (for EU Cookie Law): 2.4.1
    MailChimp for WordPress Lite: 2.3.14
    PopupAlly: 1.4.9
    Portfolio posts loader: 2.0.1
    Post Types Order: 1.8.5
    Q2W3 Fixed Widget: 4.0.6
    Style My Gallery: 1.3
    upPrev: 3.3.30
    WordPress Related Posts: 3.6
    WP-PageNavi: 2.89.1
    WP-PostViews: 1.71
    WP Responsive Menu: 2.0.7
    WP User Avatar: 2.0.4
    Yoast SEO: 3.0.6
    -- WordPress Inactive Plugins
    jQuery Pin It Button For Images: 1.38
    Social Locker | BizPanda: 4.2.8
    W3 Total Cache:
    Wordpress Image Hover Lite: 1.0.1
    WP-Appbox: 3.2.9
    -- Webserver Configuration
    PHP Version:              5.3.3
    MySQL Version:            5.1.73
    Webserver Info:           Apache
    -- PHP Configuration
    Safe Mode:                Disabled
    Memory Limit:             256M
    Upload Max Size:          128M
    Post Max Size:            8M
    Upload Max Filesize:      128M
    Time Limit:               60
    Max Input Vars:           1000
    Display Errors:           N/A
    -- PHP Extensions
    cURL:                     Supported
    fsockopen:                Supported
    SOAP Client:              Not Installed
    Suhosin:                  Not Installed
    -- Session Configuration
    EDD Use Sessions:         Enabled
    Session:                  Enabled
    Session Name:             PHPSESSID
    Cookie Path:              /
    Save Path:                /var/lib/php/session
    Use Cookies:              On
    Use Only Cookies:         On
    ### End System Info ###

    Can you help me?

    Thank you,


Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author mordauk


    Hi David,

    That’s definitely not normal and I’ll do my best to track down the cause for you.

    Could you please install the Query Monitor plugin and activate it:

    Once you’ve installed it, click around your WordPress Dashboard and watch for the red alert in the tool bar that indicates something took way too long. When you see that, click on it and then show me a screenshot of all information presented there.

    Hi Pippin,

    thank a lot.
    I did it. And I notice this:

    View post on

    <script async src=”//” charset=”utf-8″></script>


    Plugin Author mordauk



    Does it show any Slow Queries?

    Hi Pippin,

    I don’t how but its ok, the problem is resolved.

    If I have again this problem I will write you.

    All the best

    Plugin Author mordauk


    Glad to hear it!

Viewing 5 replies - 1 through 5 (of 5 total)
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