My site is down

  • Resolved bjar9

    (@bjar9)


    7 years, 2 months ago

    My side has crashed and it is not displayed on the browser. I’ve set up backup to my Google drive and see that the last backup for a few days ago. What do I do now?

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  • Plugin Contributor aporter

    (@aporter)

    7 years, 2 months ago

    Hi,

    Are you able to access wp-admin and the UpdraftPlus settings page?

    If so navigate to the UpdraftPlus settings page and click the ‘Existing backups’ tab, here you should see your latest backup and next to it a restore button.

    Press that button and follow the on screen instructions to restore your site.

    If you are unable to access wp-admin or the UpdraftPlus settings page then another solution is to access your server via FTP, then upload a fresh copy of WordPress to your server and install UpdraftPlus then you can connect to Google Drive again or also upload your backup via FTP to the wp-content/updraft folder.

    Then again go to the UpdraftPlus settings page and the ‘Existing backups’ tab if you don’t see your backup then press the ‘rescan’ button and then the ‘restore’ button next to your backup.

    I hope that helps, if you need any further help or any other question please don’t hesitate to ask.

    Best Wishes,

    Ashley

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