My Site Disappears

  • Hyceinth

    (@hyceinth)


    9 years ago

    Hello, I got a mail that I should upgrade my wordpress to version 4.2 and I decided to do that immediately, I clicked on upgrade but during the upgrading, my site at http://www.Deafhard.com disappears. Please I am tensed now and need urgent help. Please

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  • Moderator James Huff

    (@macmanx)

    Volunteer Moderator

    9 years ago

    Try manually resetting your plugins (no Dashboard access required). If that resolves the issue, reactivate each one individually until you find the cause.

    If that does not resolve the issue, access your server via FTP or SFTP, navigate to /wp-content/themes/ and rename the directory of your currently active theme. This will force the default theme to activate and hopefully rule-out a theme-specific issue (theme functions can interfere like plugins).

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