Support » Fixing WordPress » My site disappeared when I changed name

  • Resolved OlivierPrestant


    I purchased hosting and domain name through GoDaddy and am attempting to link the site I’m building through the godaddy wordpress application ( to the domain name ( In the General page of the wordpress administration I changed the name to and when I went to the site it had disappeared and I’m getting the message “500 Internal Server Error”. What have I done and how can I fix it!?

    Thanks a million.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Okay so what you really want is WordPress at the root of your site folder. See for details on how to do this.

    I found that page alright but my issue now is that I can’t even access the site admin panel to made any changes. THe 500 error message is coming up even when I try to access wp admin…

    Clear old .htaccess code and add default wordoress .htaccess file, this will resolve your issue. if issue still persists contact Go daddy,,,it a seems like server issue (cgi is broken)

    Honestly, I have no idea where to find the .htaccess code in the files, this is not my area. I’m totally frustrated with searching at this point. I’ve contacted GoDaddy but haven’t heard back yet. I’m very close to just starting from scratch all over again.

    Do you have hosting login details?

    Login your hosting>>>>>click on your filemanger>>>> or >>>>below your can see show hidden files…(check on see hidden files) and click on go….

    Now your wordpres website folder you can see the .htaccess file…. right click on it >>>>> click on edit >>>>>>clear your old htaccess code and replace with this one.

    # BEGIN WordPress
    <IfModule mod_rewrite.c>
    RewriteEngine On
    RewriteBase /
    RewriteRule ^index\.php$ – [L]
    RewriteCond %{REQUEST_FILENAME} !-f
    RewriteCond %{REQUEST_FILENAME} !-d
    RewriteRule . /index.php [L]
    # END WordPress

    Most of the time this will resolve your issue….

    Noe that, this code works only for linux server….

    I got in touch with GoDaddy and they helped me resolve the issue. I have a new issue but that’s for a different forum I think 😉

    Thanks again for all the advice!


Viewing 7 replies - 1 through 7 (of 7 total)
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