All I can say is thank you to the developers of this plugin, really. There's a paid version out there but this plugin (WP Customer Reviews) has the potential for leading the OpenSource race in this area of WordPress review plugins.
So far WP Customer Reviews seems to have everything we need except for one small tiny detail that is of the utmost importance and will put WP Customer Reviews up and over the hill - that being, giving us the ability to rate businesses too.
In the same way as a product can be rated on the post page, it would be uber fantastic if a post could be published about a business and within that post page, the ability to set a ratings for that business too!
You can go even further (please) and somehow allow us to create a page where businesses can submit their business information and once approved by the admin, etc etc a page is created that is ready to take a Business Review - please??
Lastly, even in the most recent update which was moment ago I'm seeing there is still a problem with the Submit button that opens the form. Once the "Hide Form" button is display and clicked to close the form it still says "hide form".
Thank you so much for being a group of people who take your users suggestions - great - and that button was my suggestion but I'd like to revise my request to even make the button disappear after clicking it to open the form cause there's no real reason for the user to close it...right? :)
Other than that, once the plugin is totally is revised to such an extent I promise to write a few articles about it, cross post those articles and all link to this open source and awesome reviews plugin - WP Customer Reviews.