Support » Fixing WordPress » My plugin page got disabled

  • abiez

    (@abiez)


    Hello,

    As I’m an the admin of my eCommerce store the plugin screenswas working fine. But it got disabled automatically. Now there is no add or delete or active or inactive access or no screen options.

    Pls help

Viewing 4 replies - 1 through 4 (of 4 total)
  • Moderator James Huff

    (@macmanx)

    Volunteer Moderator

    Specifically which plugin are you referring to?

    websprout

    (@websprout)

    Also, you may want to check if your account that you use to login is still the admin level..

    abiez

    (@abiez)

    Still the admin level. I created the website. Not a specific plugin, across the plugins page

    Moderator James Huff

    (@macmanx)

    Volunteer Moderator

    Try manually resetting your plugins (no Dashboard access required). If that resolves the issue, reactivate each one individually until you find the cause.

    If that does not resolve the issue, access your server via SFTP or FTP, or a file manager in your hosting account’s control panel (consult your hosting provider’s documentation for specifics on these), navigate to /wp-content/themes/ and rename the directory of your currently active theme. This will force the default theme to activate and hopefully rule-out a theme-specific issue (theme functions can interfere like plugins).

Viewing 4 replies - 1 through 4 (of 4 total)
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