Support » Plugin: IP Blacklist Cloud » My own I.P. has been blacklisted

  • Resolved Sandra Shakespeare

    (@sandra-shakespeare)


    Hi there,
    My own I.P. has been blacklisted against my site. I tried to log in to my WordPress site with my saved password which didn’t work. I then tried a different password and was blacklisted. I have just managed to get my hosting provider to enable me to log back in to my site through WordPress. All my plugins on my dashboard have been de-activated, and I can’t click on anything without getting the error message : “Your I.P. has been blacklisted.” I was hoping clearing my cache would clear the blacklist but i can’t even get to clear my cache without getting this error message. Any help would be greatly appreciated.

    Also, is it likely that my site was hacked if all my plugins have been deactivated?

    Thanks in advance,
    Sandra

    https://wordpress.org/plugins/ip-blacklist-cloud/

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Adiie9

    (@ad33lx)

    Hello Sandra Shakespeare,

    I have replied to your e-mail with details on how to remove it from database directly.

    Please correspond via e-mail as I cannot share on how to remove it from database directly due to security risk.

    Once you have removed your IP from database, please do not forget to add it to whitelist.

    Regards,
    Adeel

    Thread Starter Sandra Shakespeare

    (@sandra-shakespeare)

    Thanks Adeel! I’ve got your email!
    Cheers,
    Sandra

    Hi
    I have the same issue and would appreciate if you could please assist me so that I can unblock my own IP.

    I am not sure if you have access to my email – but please let me know if you dont and I will post you my email so that you can assist me in this regards.

    Vanita Kumar

    Plugin Author Adiie9

    (@ad33lx)

    Hi,

    Please don’t post your email here.
    Kindly email me at ad33l@live.com and I will assist you.

    Why I am not posting procedure for unblocking yourself is due to security reasons as you have to go into Database (phpMyAdmin) for resolving issue.

    Regards,
    Adeel

    Hi
    I have the same issue and would appreciate if you could please assist me so that I can unblock my own IP.

    I sent you an email regarding this. Please reply me.

    Sreenatha

    • This reply was modified 4 years, 8 months ago by sreenatha.
Viewing 5 replies - 1 through 5 (of 5 total)
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