my mobile site can't go mobile?

  • dude

    (@pinhit)


    12 years, 9 months ago

    my site is mobile ‘orientated’ and ironically I cannot activate any of the mobile themes

    even previewing them I keep getting the following:

    Warning: include_once(/home2/pinhitco/public_html/londonbbmpinswapco/wp-content/plugins/baap-mobile-version/themes/mobile_pack_base/group_detection.php) [function.include-once]: failed to open stream: No such file or directory in /home2/pinhitco/public_html/londonbbmpinswapco/wp-content/themes/mobile_pack_base/functions.php on line 40

    Warning: include_once() [function.include]: Failed opening ‘/home2/pinhitco/public_html/londonbbmpinswapco/wp-content/plugins/baap-mobile-version/themes/mobile_pack_base/group_detection.php’ for inclusion (include_path=’.:/usr/lib64/php:/usr/lib/php’) in /home2/pinhitco/public_html/londonbbmpinswapco/wp-content/themes/mobile_pack_base/functions.php on line 40

    Fatal error: Call to undefined function group_detection() in /home2/pinhitco/public_html/londonbbmpinswapco/wp-content/themes/mobile_pack_base/functions.php on line 41

    I spoken to bluehost and they responded with the following:-

    “Thank you for contacting us. Whatever theme is being used, it is lacking the ‘group_detection.php’ file it cannot find. Please contact the maker of the theme regarding this error”.

    I’m not using the groups section on my site and have disabled this feature so apart from this I’m not sure what else to do..?

Viewing 8 replies - 1 through 8 (of 8 total)
  • Moderator Ipstenu (Mika Epstein)

    (@ipstenu)

    🏳️‍🌈 Advisor and Activist

    12 years, 9 months ago

    Please stop bumping your posts.

    That issue is specific to your plugin and how it works: http://wordpress.org/extend/plugins/baap-mobile-version/

    I’ve tagged this post so hopefully the dev sees it and comes by.

    Thread Starter dude

    (@pinhit)

    12 years, 9 months ago

    mate not being funny but if I dont bump they go un-answered.
    you’d be a bit fed up if your posts continued to get no reply would you not ?

    Anyway thanks for the reply

    Moderator Ipstenu (Mika Epstein)

    (@ipstenu)

    🏳️‍🌈 Advisor and Activist

    12 years, 9 months ago

    Please read the link I gave you about NOT bumping. Bumping makes it HARDER for people to help you. I’ve got quite a few posts here with no replys. Sometimes, people just don’t know the answer. That’s the breaks with things sometimes. Its never personal, but the more you raise up a stink, the less likely we are to spend our free time dredging up an answer.

    http://codex.wordpress.org/Forum_Welcome

    Those are the forum guidelines. Please follow them. They’ll make your life here easier.

    Anyway, bluehost is right. The files are missing. Assuming that, just because you disabled the groups section, the plugin doesn’t require you to have the files, is a small oversight. At the very least TRY putting something for that. See if the issue resolves.

    Thread Starter dude

    (@pinhit)

    12 years, 9 months ago

    At the very least TRY putting something for that..?
    sorry could you possibly elaborate on this, I’m not telepathic lol

    Moderator Ipstenu (Mika Epstein)

    (@ipstenu)

    🏳️‍🌈 Advisor and Activist

    12 years, 9 months ago

    It’s missing the file group_detection.php, as BlueHost said, right?

    So … get a default copy of that file from any mobile theme (I have not used baap-mobile-version, I don’t know how that calls themes, pardon my lack of specifics), and put it in your mobile theme. You’ll have to read up on the plugin and pour through the example/default theme they provide to see what the file is and should be.

    See if it magically makes the error go away.

    The ODDS are that just because you REMOVED that file, you did not remove all the calls to it in the rest of the theme.

    Thread Starter dude

    (@pinhit)

    12 years, 9 months ago

    your’e pardoned 😉

    baap has a provision to choose from whatever theme you wish to use within the settings so I will follow your instructions and try loading a different theme.

    I also noticed during installation of the baap mobile version that it asked me if I wanted to overide the previous mobile plugin I used before trying the baap..? not sure what it meant because to my knowledge I disabled and deleted the files of the older versions, but when I went into cpanel I notice some files were still present even though I deleted them from admin area (dashboard)

    bluehost recommend deleting these manually from the server so I’m hoping if there are any conflicting files causing problems they will go when I remove the dregs of the old plugins.

    Oh and happy holidays / independence day 😉

    Moderator Ipstenu (Mika Epstein)

    (@ipstenu)

    🏳️‍🌈 Advisor and Activist

    12 years, 9 months ago

    Just in general, if you install a plugin that, say, has you move files OUT of the wp-content/plugins folder (like BuddyPress), those files are not deleted when you uninstall the plugin. This is a security thing 🙂 Safer that way.

    Definitely delete the old plugin files. But also try the DEFAULT themes from baap just to see if that fixes it.

    Thread Starter dude

    (@pinhit)

    12 years, 9 months ago

    Ok I deleted the unused / redundant folder relating to the last mobile theme and noticed theres four baap mobile folders already in my themes folder in cpanel

    I take it these are the default ones with different colors just like the ones that have recently been made available to me in my admin/dashboard area?

    Anyway I went and tried activating one of the default mobile themes and it returned the same error as in my first post and was present across my site ?

    Bluehost advise me to speak to the theme technicians so I may need to let them know I guess.

Viewing 8 replies - 1 through 8 (of 8 total)
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