• Resolved alonsonieto


    After setting up my user area with ultimate member, the member directory does not work despite being set up as explained in the platform documentation.

    I deleted the members directory that appears by default in the plugin, could that be the reason?

    Is it posible to reset the plugin to the default values? When I delete and reinstall the plugin it goes back to the values it had before deleting it.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter alonsonieto


    BTW. This is the URL where the directory is located:


    Typing “Madrid” in the box, it should show results.

    Plugin Author nsinelnikov


    Hi @alonsonieto

    I saw that there is an empty users’ data array in the AJAX response. https://www.screencast.com/t/wviUoUDyImxn

    It seems there can be some error, could you make WP_DEBUG and WP_DEBUG_LOG constants active and check wp-content/debug.log file?

    Let me know,

    Thread Starter alonsonieto


    Thanks for all your answers. I deleted the plugin completely and instaled it again, now the directory is working but not the filters. I confugured the directory with the option of showing results only after using filters but the filter doesn’t appear and I see the results directly, I don’t know the reaosn..

    Thanks again.

    Plugin Contributor Champ Camba


    Hi @alonsonieto

    Let us know if you’re still encountering issues with the latest version.

    Please feel free to re-open this thread or create a new one if there’s any question that may come up.


Viewing 4 replies - 1 through 4 (of 4 total)
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