my header disappears | WordPress.org

Resolved lianaelle
(@lianaelle)

5 years, 3 months ago

Hello, I have a problem. When the plugin is active my header disappears. and theme 1 does not work

The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)

aazztech
(@aazztech)

5 years, 3 months ago

Hi,
We can see that the header isn’t disappeared. Have you fixed the issue?

Thread Starter lianaelle
(@lianaelle)

5 years, 3 months ago

No, I did not solve the problem. the photo in the header.

the photo in the header of the site appears a few seconds and then disappears.

aazztech
(@aazztech)

5 years, 3 months ago

Here is a screenshot of how it displays on our end http://prntscr.com/m6hw1t

Thread Starter lianaelle
(@lianaelle)

5 years, 3 months ago

Here is a video when the photo disappears

Thread Starter lianaelle
(@lianaelle)

5 years, 3 months ago

https://www.youtube.com/watch?v=BP_CSpTG5ZE

aazztech
(@aazztech)

5 years, 3 months ago

The photo on the header comes from a slider that used a jQuery library called Owl Carousel. We also used the same library and our one is the latest one. If the feature comes with the theme, please request the theme author to update the Owl Carousel.

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘my header disappears’ is closed to new replies.

In: Plugins
6 replies
2 participants
Last reply from: aazztech
Last activity: 5 years, 3 months ago
Status: resolved