Thanks for reaching out. When you mention you can’t track visitors for the past few days can you check whether you can view traffic in your live report within analytics.google.com? Before checking the live report please open your site from a browser incognito window, while not logged in.
From inspecting your site I also noticed you may be using LiteSpeed cache. From various users experience there are particular configurations that can modify how the various snippet operate. I can see one console errors relating to your snippets and LiteSpeed cache.
Let me know how you get on with the live report within Analytics first, and we can troubleshoot any possible plugin conflicts after.
From 2nd February of this month i am unable track my users, after updating my WordPress from 5.6 to 5.6.1 and google sit kit
Thanks for the update. Did you check the real time report within Analytics, while visiting your site when not logged in?
Facing The Same Issue From The Sanme Date And Using The Litespeed Server With Litespeed Cache Plugin And Using Quic.cloud CDN
@souqalbuhair If you’d like to open a new support topic we’d be happy to assist with your case individually.
yes, I check real-time visit, My analytics is not working
@sudarshannath Thanks for the update. Can you next try and temporarily deactivate LiteSpeed cache before then checking your Real Time report once more? If you want to let me know once you’ve deactivated LiteSpeed Cache I can check to ensure there are no related console errors appearing.
after deactivate litespeed cache analytics is working, but without litespeed cache my site is gonna slow, what can i do?
Nice troubleshooting. In that case what you can do is reset the LiteSpeed configurations to default (LiteSpeed Cache > Toolbox > Import / Export > Reset Settings), before testing the settings you previously applied one by one.
Let me know if that works for you, there are a lot of configurations possible at LiteSpeed level and I haven’t had an opportunity to test out all settings yet. If you can share a particular configuration you find impacts your Analytics reporting I can also check this.
As we didn’t receive a response I’ll mark this as resolved. Feel free to open a new support topic if you continue to encounter issues, or reopen this topic and we’d be happy to assist.
