Support » Fixing WordPress » My Followers are not receiving emails anymore

  • Hi there. I’ve had many readers tell me they are no longer receiving my new posts via email anymore. I have no changed anything as far as I know. I have noticed a marked decline in views because of this and I was wondering what I could do to fix this. Thanks.

    Blog: http://veggienook.com

Viewing 15 replies - 1 through 15 (of 24 total)
  • Are you doing it with jetpack or some other service . USe jetpack if not .

    Yes I am using Jetpack.

    Did you moved your blog from .com to .org

    veggienook

    (@veggienook)

    I did yes, although I was told I shouldn’t lose subscribers. And everyone’s email is still on the list.

    esmi

    (@esmi)

    Forum Moderator

    Was this a Guided (paid for) transfer?

    veggienook

    (@veggienook)

    yes it was

    esmi

    (@esmi)

    Forum Moderator

    Is Jetpack installed, active & configured correctly?

    veggienook

    (@veggienook)

    as far as I know. Since I got the guided transfer they did everything for me, so i just assumed it was. I wouldn’t know how to check or what configuration is right. Thoughts?

    esmi

    (@esmi)

    Forum Moderator

    You would need to contact the folks over at wordpress.com if you feel the transfer was not completed. Is the Jetpack plugin installed & active?

    veggienook

    (@veggienook)

    Yes it is installed and active, other components of it work fine like the stats.

    esmi

    (@esmi)

    Forum Moderator

    Are you getting any emails from WordPress (eg comment and new subscriber notifications)?

    veggienook

    (@veggienook)

    i get comment emails but not new subscriber ones

    esmi

    (@esmi)

    Forum Moderator

    What happens if you request a copy of your password via the Forgotten Password link on the login page?

    veggienook

    (@veggienook)

    i get an email notifying me

    You can go to wordpress.com forum and ask staff members to move your email subscriptions from vegginook.wordpress.com to veggienook.com . They will do it .

Viewing 15 replies - 1 through 15 (of 24 total)
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