Support » Plugin: Genesis Simple FAQ » My Faq does not show correctly

  • Resolved rubiworks


    Hi I have a problem with your plugin. It is working correctly but not when It show the full message.
    When I press in the button of the page about FAQ in a question, the text is oversize for my screen on the laptop.

    Can you help me?

    Thanks in advance 🙂

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Nick C


    Hello, @rubiworks.

    The shortcode appears to have been added inside pre/code elements:

    Screenshot showing shortcode inside pre tags

    If you edit the page in Text mode to remove any pre/code tags leaving only the shortcode, the FAQ layout should then improve:

    Screenshot showing no pre tags

    Thread Starter rubiworks


    Thank you so much @modernnerd!!

    It’s true I pasted the code in visual mode!! A rookie mistake!!

    Now It’s working excelent!!


    Plugin Contributor Nick C


    You’re welcome, @rubiworks! Thank you for letting us know.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘My Faq does not show correctly’ is closed to new replies.