Support » Plugin: Genesis Simple FAQ » My Faq does not show correctly

  • Resolved rubiworks

    (@rubiworks)


    Hi I have a problem with your plugin. It is working correctly but not when It show the full message.

    https://rubiworks.com/faq/
    When I press in the button of the page about FAQ in a question, the text is oversize for my screen on the laptop.

    Can you help me?

    Thanks in advance 🙂

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Nick C

    (@modernnerd)

    Hello, @rubiworks.

    The shortcode appears to have been added inside pre/code elements:

    Screenshot showing shortcode inside pre tags

    If you edit the page in Text mode to remove any pre/code tags leaving only the shortcode, the FAQ layout should then improve:

    Screenshot showing no pre tags

    Thread Starter rubiworks

    (@rubiworks)

    Thank you so much @modernnerd!!

    It’s true I pasted the code in visual mode!! A rookie mistake!!

    Now It’s working excelent!!

    THANKS AGAIN!! 🙂

    Plugin Contributor Nick C

    (@modernnerd)

    You’re welcome, @rubiworks! Thank you for letting us know.

Viewing 3 replies - 1 through 3 (of 3 total)
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