thought i would give everyone the benefit of my recent experiences looking for a decent, functional reviews and ratings plugin.
unfortunately i wasnt able to find a free one in the wp repository that worked for my purposes, or was supported sufficiently. so i began looking for "premium" plugins.
[commercial products' reviews moderated - commercial products are not supported in this forum]
Business Directory Plugin, Ratings Module
firstly, business directory plugin is a freebie. however it doesnt come with any reviews/ratings functionality. that part is a premium addon plugin.
while the ratings module's functionality is sort of basic (no widget, no multiple categories to rate on), its half or a third of the price of the other 2 previously mentioned plugins. its also completely unencoded. and even more importantly, their support is timely and helpful. with help from my developer, the ratings module is well on its way to being exactly what i need.
but the real star of the show here is the free part, business directory plugin. if building a directory is ur project, this plugin is an unbelievable find! its well designed, packed with features and backed by actual support. though i havent really had to use the support, one look at their support forums tells u what u need to know.