My Email Addrress Appears in Email Header Instead of Senders

  • elwalker

    (@elwalker)


    9 years, 7 months ago

    When a user send a form, the recipient gets an email with the site name and my email address in the From section in the header.

    This means that when they reply to the email, I get the reply and not the actual sender.

    I don’t understand because in the Mail section for the From field I have: [your-name] [text-932] <[your-email]>

    This should show users first name, surname their email address as the sender in the Header.

    Can you see what I am doing wrong?

    https://wordpress.org/plugins/contact-form-7/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Takayuki Miyoshi

    (@takayukister)

    9 years, 7 months ago

    Try deactivating all other plugins and switching to the default theme.

    Thread Starter elwalker

    (@elwalker)

    9 years, 6 months ago

    I can’t do that on a live site.

    Should the above configuration work? Can I force it to show sender address?

    Thread Starter elwalker

    (@elwalker)

    9 years, 6 months ago

    I realised I had a development site for this website, which is almost an exact copy. So I de-activated everything and then re-activated one by one.

    As soon as I de-activated everything, the forms worked correctly. But they continued to work and still work after all the plugins have been re-activated. It is now working on this test site. Whatever conflict there was has been eliminated. Very odd.

    Before I start tinkering with the live site, do you have any ideas why this may have happened?

Viewing 3 replies - 1 through 3 (of 3 total)
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