Title: My Editor cannot export the user data
Last modified: May 15, 2019

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# My Editor cannot export the user data

 *  Resolved [hurab](https://wordpress.org/support/users/hurab/)
 * (@hurab)
 * [7 years, 1 month ago](https://wordpress.org/support/topic/my-editor-cannot-export-the-user-data/)
 * HI i have assigned my editor role to see and export the data of users but once
   it click export button it logs out the editor and does not export anything
 * could you please guide
 * Much Thanks

Viewing 1 replies (of 1 total)

 *  Plugin Author [WebToffee](https://wordpress.org/support/users/webtoffee/)
 * (@webtoffee)
 * [7 years, 1 month ago](https://wordpress.org/support/topic/my-editor-cannot-export-the-user-data/#post-11534000)
 * Hi [@hurab](https://wordpress.org/support/users/hurab/),
 * It seems like the issue you are facing is because the user with which you have
   logged in is not having the permissions. By default, only the administrator and
   the shop manager has the permissions to export/import using the plugin. You may
   please copy the below code snippet to active theme’s functions.php to grant permission
   to the editor role.
 * `add_filter('hf_user_permission_roles','hf_user_permission_roles'); function 
   hf_user_permission_roles($roles){ $roles = array('administrator', 'shop_manager','
   editor'); return $roles; }`

Viewing 1 replies (of 1 total)

The topic ‘My Editor cannot export the user data’ is closed to new replies.

 * ![](https://ps.w.org/users-customers-import-export-for-wp-woocommerce/assets/
   icon-256x256.gif?rev=3065206)
 * [Export and Import Users and Customers](https://wordpress.org/plugins/users-customers-import-export-for-wp-woocommerce/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/users-customers-import-export-for-wp-woocommerce/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/users-customers-import-export-for-wp-woocommerce/)
 * [Active Topics](https://wordpress.org/support/plugin/users-customers-import-export-for-wp-woocommerce/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/users-customers-import-export-for-wp-woocommerce/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/users-customers-import-export-for-wp-woocommerce/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [WebToffee](https://wordpress.org/support/users/webtoffee/)
 * Last activity: [7 years, 1 month ago](https://wordpress.org/support/topic/my-editor-cannot-export-the-user-data/#post-11534000)
 * Status: resolved