Support » Fixing WordPress » My Dashboard has disappeared

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  • Moderator keesiemeijer



    Everything is totally missing from the dashboard. Where did it all go?

    What exactly is missing? Is it a blank page? Can you login?

    Do you know how to paste a screen of my dashboard here for you to see?
    Can you see the website? I’ve been working on it, so its not perfect. The issue is the dashboard itself.

    1. I can login
    2. only 2 buttons visible on the left of dashboard
    1. Dashboard
    2. Profile
    3. when i click on dashboard, i see 3 screen options (wpblog, other wp news, and superwp theme
    4. everything else, all the other buttons normally under the dashboard button are gone: Jetpack, posts, media, links, pages, comments, appearance, plugins, users, tools, settings….no where.

    I’m thinking they are hidden somewhere, but where?

    ******STYLE SHEET EDIT*************
    I edited the style sheet and deleted some code, perhaps that did it. But it worked fine way after I made those changes until I logged out and logged back in last night.

    I wanted to get rid of the social profiles to the right of the logo and replace it with the custom header you see here. I copied and saved it to word in case it didnt work.

    In order to put that code back, I need to get into Appearance and Editor, which I can’t.

    Who do you think i can call for help? My host, bluehost?

    I have backups in and on Bluehost.
    How do I activate the backup? I don’t want to loose the changes I’ve made. If i have to, i will.

    The website is clearly there with everything I’ve done so far. All the pages load. So what happened to the dashboard?

    Desperately want to get this site done.

    If someone can get in and help me figure it out, please, what do you suggest?


    Moderator keesiemeijer



    Can you see the website?

    Yes I can.

    Keep those backups safe while we troubleshoot this. It seems to me you have some sort of capability issue.

    resetting the plugins folder by using FTP or whatever file management application your host provides. Sometimes, an apparently inactive plugin can still cause problems.

    – switching to the default theme by renaming your current theme’s folder in wp-content/themes using FTP or whatever file management application your host provides.

    1. I can login
    2. only 2 buttons visible on the left of dashboard
    1. Dashboard
    2. Profile

    Sounds like you’ve logged in as a subscriber (or accidentally changed your account to a subscriber’s account). Only Dashboard and Profile are what you see when you’re a subscriber an logged in. All the other buttons show based on your login level – Administrator sees everything.

    Another suggestion (other than what Keesie says) would be to log into your hosting control panel, and access phpMyAdmin. Go to the wp_users table and see what your user level is set at.

    I’ve got it. Someone added a new user and changed the password.
    Everything is good now.
    Thanks for your help

    i have almost the same problem with this, my office site has only a few menu such as : posts, media, links, pages, commnet, contact, profile, and tools. But even the tools is empty.
    is there any possibility that it has been hidden? and how can i restore all the missing menu?
    please , i really need a help, thanks a lot.

Viewing 6 replies - 1 through 6 (of 6 total)
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