My client’s website has crashed

  • olinstru

    (@olinstru)


    1 year, 2 months ago

    Website totally crashed after update from version 1.1.3 to 1.1.4.

    The website is still down since I have not managed to fix it. How do I revert back to version 1.1.3 ????
    Help please !!

    • This topic was modified 1 year, 2 months ago by olinstru.
Viewing 2 replies - 1 through 2 (of 2 total)
  • chrisska83

    (@chrisska83)

    1 year, 2 months ago

    Log in to the server via FTP,
    Then under wp-content/plugins
    rename the folder “change-wp-admin-login” -> “change-wp-admin-login.hold”.

    This deactivates the plugin and you can access the backend normally again.
    Attention!
    Normal access again via /wp-admin

    Then update to 1.1.6 and the plugin can be activated again.

    Plugin Support M Haseeb

    (@haseeb0001)

    1 year, 2 months ago

    @olinstru

    I hope you are doing well.

    We understand the inconvenience caused and have taken swift action by reverting the changes to version 1.1.6. Rest assured that this will avoid any further conflicts. We recommend updating to the latest version for a seamless experience.

    Please don’t hesitate to reach out to us through the support forum if you require any further assistance.

    Thanks and regards,
    Support Team – WPExperts

Viewing 2 replies - 1 through 2 (of 2 total)
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